Refund Policy

Last updated: 11-11-2024

At MakeMyColoringPages, we strive to ensure your complete satisfaction with our services. This Refund Policy outlines our guidelines for refunds and cancellations. Please read this policy carefully before making any purchases.

1. Token Purchases

Due to the instant delivery and consumable nature of our tokens:

• Tokens are non-refundable once they have been used to generate content.
• Unused tokens may be eligible for a refund within 7 days of purchase.
• Refund requests for unused tokens must be submitted through our customer support channels.

2. Subscription Plans

For subscription-based services:

• You may cancel your subscription at any time.
• Cancellations will take effect at the end of the current billing period.
• No partial refunds will be issued for unused portions of the current billing period.
• Annual subscriptions may be eligible for a prorated refund if cancelled within 30 days of purchase.

3. Technical Issues

If you experience technical issues that result in:

• Failed generation of content despite token consumption
• System errors preventing service access
• Double charging or incorrect billing

Please contact our support team immediately. We will investigate the issue and may provide a refund or token compensation as appropriate.

4. How to Request a Refund

To request a refund:

• Contact our customer support team with your order details
• Provide a brief explanation for your refund request
• Include any relevant screenshots or documentation

5. Processing Time

Approved refunds will typically be processed within 5-10 business days, depending on your payment method. The actual time for the refund to appear in your account may vary based on your financial institution.

6. Contact Us

If you have any questions about our refund policy or need to request a refund, please contact our support team at MakeMyColoringPages@gmail.com.